Support

Get Help with Billing and Payments

Just digging in? Ready to jump-start your next billing and payments project? Need ongoing billing and payment platform support? You’re in the right place.

Documentation

We’ve been honing the Kill Bill documentation for several years, and it’s only getting better. Make sure you check out the Getting Started Guide, then look over the rest of the Kill Bill documentation.
View Docs

Community

We invite everyone to participate in the Kill Bill Community, where you can learn from other’s past mistakes. If you can’t find your particular problem addressed there, you can always ask a question!
Kill Bill is free to use, but not to develop. Our efforts rely on your patronage to continuously maintain and evolve Kill Bill.
We’re the best open-source billing and payments platform available and plan to stay that way. Check out our sponsorship opportunities.
Ask Community

Consulting Support

If your organization does not need or want long-term assistance, we offer consulting support to help you tackle a specific issue or roadblock. We can also explore Kill Bill’s potential to fulfill your requirements by reviewing them and providing an assessment.
Consulting is available in four-hour blocks via a dedicated, private Slack channel with Kill Bill core developers. Each four-hour block is $800. To initiate consulting, please click sign up button below.

Ongoing Support

Support for one-time charges (Examples: equipment fee, set-up fee, etc.)
Another ongoing support option is an enterprise-level (with service level agreement) that provides a very high level of support for organizations with a large number of accounts, subscriptions, and payments.
For more information, please contact us.
Become a Sponsor

Check out our partner

Kill Bill has a great partner who can help with implementation or nearly any kind of development work (for example, developing plug-ins).They cater to all budget levels and have been working on Kill Bill for years, so they are very familiar with the system. You can find more information about them here.
View Partner Page